There are times when you really need to get ahold of the programmer, maybe because you found a nasty bug.
Be it for the command line interface, or the API, I’m available to help.
Your best bet would be to e-mail me. I usually read my e-mail several times a day, but do not always have the time to write down comprehensive reply, so you might need to wait a little, for example if I need to do some testing on my own.